What it is: Practice your conflict resolution & constructive communication skills.

We offer workshops, seminars and speakers to organizations, school, police, social service agencies, civic and professional organizations as well as business meetings.

We can work with you to create customized program that teaches conflict resolution strategies, including communication skills, how to manage emotions, make responsible decisions and handle challenging social situations.

How it works: These trainings address effective, face-to-face communication, responsible decision-making, stress management, understanding empathy, respect for others and building positive relationship skills by learning the methodology for handling conflict and developing effective communication and conflict resolutions skills.

Who benefits: Customer service staff, workplaces, community organizations, schools, etc.

How long it takes: 1-3 Hours

If you are interested or would like to know more about our pricing, please contact The Resolution Center.

Have a Conflict? We Can Help!

100 Cummings Center Suite 307J,
Beverly, MA 01915

Registration Open - Basic Mediation Training May 2023

Registration is now open for our conflict resolution skills intensive training. Please see more...

Letter: The importance of conflict resolution

Recently The Resolution Center (North Shore Community Mediation Center) Executive Director, Hann...